Field Service Representative


ABOUT THE COMPANYWith over 100 branches located throughout Australia, our client is a fully Australian-owned home appliance and furniture rental company who offer the best brands and latest products to their customers. With their customer base growing exponentially, they are seeking a Field Service Representative to join their friendly team and be the face of their company here in Toowoomba.THE ROLESupporting the Territory Manager, you will travel throughout Toowoomba and the Darling Downs visiting clients in their homes to finalise sales contracts, assist with the delivery, installation, training and pick-up of the various rental items, as well taking the time to firmly develop and establish effective customer relationships. With your outgoing personality and pro-active approach you will be able to develop your customer service skills, identifying new opportunities and maximising customer referral opportunities to help achieve sales targets/KPI’s. As the Field Service Representative you will also be relied upon to provide accurate market feedback to your team and management, in addition to assisting the Collections Officer with payment and arrears concerns.ABOUT YOUTo be successful in this role, you will bring to the company your:Ability to establish and maintain positive rapport with customersGood communication skills (written and oral)Great time management and organisational skillsResilient, confident and ‘can-do’ attitudeHigh level of attention to detail and accurate data-entry skillsProactive, enthusiastic approachEffective problem solving skills and ability to think outside the squareExperience in rental, finance, electrical or furniture industries (advantageous)MS Office, in-field tablet and salesforce based CRM experience (desirable)Current open manual drivers licenceTHE CULTUREOur client places strong emphasis on providing a supportive environment for its staff, and prides itself on its customer service, work ethic, integrity and honesty. On offer to the successful applicant is:A competitive base salary, plus superannuationA fully maintained company vehicleFlexible working conditionsPerformance based bonus and incentive schemeCompany phone and laptop computerIf you are energetic, friendly, fit and have an outgoing approach to life and work, along with the above skills and you are interested in joining a growing business that offers versatility, please submit your full resume and covering letter via the link below.Successful candidates will be required to undergo full Criminal Record, ASIC and Bankruptcy checks. You must be either an Australian Citizen or holder of an Australian Permanent Residency Visa to be eligible to apply for this position. Australia - QLD Toowoomba & Darling Downs

Field Service Representative

  • Fabulous Career Opportunity in a Rapidly Growing Business
  • Work with a Fantastic and Supportive Team
  • Competitive Base Salary plus Bonuses

ABOUT THE COMPANY

With over 100 branches located throughout Australia, our client is a fully Australian-owned home appliance and furniture rental company who offer the best brands and latest products to their customers. With their customer base growing exponentially, they are seeking a Field Service Representative to join their friendly team and be the face of their company here in Toowoomba.

THE ROLE

Supporting the Territory Manager, you will travel throughout Toowoomba and the Darling Downs visiting clients in their homes to finalise sales contracts, assist with the delivery, installation, training and pick-up of the various rental items, as well taking the time to firmly develop and establish effective customer relationships. With your outgoing personality and pro-active approach you will be able to develop your customer service skills, identifying new opportunities and maximising customer referral opportunities to help achieve sales targets/KPI’s. As the Field Service Representative you will also be relied upon to provide accurate market feedback to your team and management, in addition to assisting the Collections Officer with payment and arrears concerns.

ABOUT YOU

To be successful in this role, you will bring to the company your:

  • Ability to establish and maintain positive rapport with customers
  • Good communication skills (written and oral)
  • Great time management and organisational skills
  • Resilient, confident and ‘can-do’ attitude
  • High level of attention to detail and accurate data-entry skills
  • Proactive, enthusiastic approach
  • Effective problem solving skills and ability to think outside the square
  • Experience in rental, finance, electrical or furniture industries (advantageous)
  • MS Office, in-field tablet and salesforce based CRM experience (desirable)
  • Current open manual drivers licence

THE CULTURE

Our client places strong emphasis on providing a supportive environment for its staff, and prides itself on its customer service, work ethic, integrity and honesty. On offer to the successful applicant is:

  • A competitive base salary, plus superannuation
  • A fully maintained company vehicle
  • Flexible working conditions
  • Performance based bonus and incentive scheme
  • Company phone and laptop computer

If you are energetic, friendly, fit and have an outgoing approach to life and work, along with the above skills and you are interested in joining a growing business that offers versatility, please submit your full resume and covering letter via the link below.

Successful candidates will be required to undergo full Criminal Record, ASIC and Bankruptcy checks.

 

You must be either an Australian Citizen or holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

To apply online, please click on the appropriate link.
07 4659 7111
www.abbertons.com.au